Footwear Brands & Manufacturers
Athletic, casual, dress, outdoor, and luxury footwear suppliers. Drop ship is the primary Zappos model for footwear — same-day or next-day fulfillment SLAs apply.
SBSA Technology delivers fully managed EDI compliance for footwear, apparel, and accessory suppliers selling on Zappos — drop ship, wholesale, or both. We handle 850, 855, 856, and 810 so your Vendor Compliance Score stays strong and your orders ship on time.
Drop ship, wholesale, and VCS protection
Customer order arrives from Zappos with shipping address, SKUs, and SLA window
Acknowledge the PO with accept, reject, or modified quantity — mandatory within 1 business day
Generate Zappos-branded packing slip, ship, and send ASN before package arrives at customer
One invoice per PO. Auto-matched to 850 and 856 for clean payment processing
Bulk purchase order for Zappos fulfillment center; ship-to is a Zappos warehouse address
Confirm quantities and ship dates at item level — backorders handled per Zappos guidelines
GS1-128 carton labels required; inner pack and master carton quantities must match PO specs
Carton-level ASN transmitted when freight leaves your dock — late ASN risks chargeback
Late or missing PO acknowledgments reduce VCS score — auto-fire within minutes via SBSA
Inaccurate or late ASNs generate chargebacks and reduce your compliance rating
Zappos tracks SLA adherence per order — SBSA flags at-risk orders before SLA breach
Price or quantity discrepancies on 810s trigger disputes — SBSA validates invoice vs. PO before sending
Zappos serves footwear, apparel, accessories, and lifestyle brands. Whether you're a new brand just onboarding or an established supplier managing high-volume drop ship, SBSA Technology has your EDI workflow covered.
Athletic, casual, dress, outdoor, and luxury footwear suppliers. Drop ship is the primary Zappos model for footwear — same-day or next-day fulfillment SLAs apply.
Clothing, handbags, sunglasses, and lifestyle accessory brands. EDI requirements mirror footwear with the same 855/856/810 transaction set and Zappos-branded packing slip rules.
First-time Zappos suppliers going through the vendor setup process. SBSA guides you through testing, connection setup, and certification with the Zappos EDI team from day one.
Zappos supports AS2 and SFTP for EDI document transmission. SBSA Technology configures and manages the connection on your behalf — you never touch a certificate or configure an FTP client.
Applicability Statement 2
The preferred Zappos EDI connection method. AS2 delivers documents over HTTPS with digital signatures and real-time Message Disposition Notifications (MDNs) — providing immediate proof of receipt.
Secure File Transfer Protocol
Secure file-based EDI transfer via SFTP. A reliable alternative to AS2 — documents are deposited and retrieved from a designated Zappos SFTP directory on a scheduled polling interval.
Value-Added Network
If you already use a VAN (such as TrueCommerce, SPS Commerce, or DiCentral) for other trading partners, SBSA can route Zappos EDI through your existing VAN connection, reducing the number of separate integrations you need to maintain.
SBSA Technology supports core and supplemental Zappos EDI Integration EDI documents. Critical transactions are highlighted because they carry the highest compliance risk when transmitted incorrectly or late.
The Zappos purchase order — contains customer shipping address for drop ship orders, SKUs, quantities, and the fulfillment SLA window. SBSA auto-routes into your ERP as a new sales order.
InboundMust be sent within 24 hours of PO receipt. Confirm, modify, or reject at line item level. Late acknowledgment directly reduces your Vendor Compliance Score. SBSA auto-fires within minutes.
Outbound 24-hour window — VCS impact if missedSent when the shipment leaves your facility. Must include tracking number, carrier, and ship date. For drop ship, triggers Zappos-branded packing slip generation. Late or missing ASN triggers chargebacks.
Outbound Must send before physical delivery — chargeback riskOne invoice per PO. SBSA validates that invoice price and quantity match the 850 exactly before transmission — discrepancies trigger disputes that delay payment and reduce VCS.
Outbound Price/qty mismatch triggers payment holdConfirms syntactic validity of every transmitted document. SBSA monitors all 997 responses and surfaces rejections before they escalate to compliance issues.
OutboundZappos payment advice auto-reconciled against open invoices when transmitted — eliminates manual remittance matching and accelerates cash application.
InboundBuyer-initiated PO modification from Zappos — quantity, pricing, or delivery changes. SBSA applies updates at line item level and syncs changes to your ERP automatically.
InboundUsed by suppliers to request carrier and routing instructions from Zappos for wholesale shipments. Enables Zappos to specify preferred carrier and freight terms before you book the shipment.
OutboundSBSA Technology provides pre-built ERP integrations that simplify EDI implementation, automate document exchange, and reduce onboarding time.
SBSA maps Zappos 850 POs directly into QuickBooks Online sales orders, auto-generates invoices from EDI 810 data, and syncs fulfillment status. Ideal for growing brands running their entire operation in QBO.
Full EDI-to-ERP integration for suppliers running QuickBooks Enterprise with advanced inventory, bin locations, or multi-warehouse operations. Supports item assemblies, lot tracking, and custom field mapping.
Bidirectional integration: 850 POs create sales orders in NetSuite automatically; ship confirmations and invoices flow back to Zappos as EDI 856 and 810.
Full SAP integration via IDocs or direct API. Maps Zappos's EDI segments to SAP order management, warehouse management, and FI invoice processing.
Native D365 integration for purchase order receipt, warehouse pick and ship confirmation, and automated invoice creation from confirmed shipments.
Integration with Oracle Fusion Order Management and Inventory. SBSA maps Zappos 850s to Oracle sales orders and returns 856/810 from Oracle confirmations.
For brands using Shopify as their OMS or third-party WMS platforms (ShipBob, 3PL Central, Logiwa, etc.), SBSA provides API-based integrations that route Zappos orders into your fulfillment workflow.
If your ERP or WMS isn't listed, SBSA builds a custom integration. We've connected EDI to hundreds of systems — flat-file imports, AS/400 mainframes, proprietary ERPs, and everything in between.
Zappos tracks every late acknowledgment, missing ASN, and invoice discrepancy against your Vendor Compliance Score. A declining VCS can end your Zappos relationship. SBSA Technology automates every compliance step so your VCS stays high and your orders keep flowing.
855 PO Acknowledgment auto-fired within minutes of PO receipt — never miss the 24-hour window
856 ASN generated and transmitted the moment your shipment leaves the facility — before physical delivery
Zappos-branded packing slip auto-generated from ASN data for all drop ship orders — no supplier branding included
GS1-128 / UCC-128 carton labels generated and validated against ASN contents before dispatch
810 Invoice auto-validated against 850 PO price and quantity before transmission — zero discrepancy risk
One invoice per PO enforced automatically — prevents duplicate billing issues
Backordered items flagged in 855 with revised ship dates — never silently cancelled or zeroed out
Ship dates confirmed at line item level — Zappos requires item-level, not just order-level confirmation
VCS anomaly alerts — SBSA monitors your compliance metrics and flags risk before Zappos does
24/7 EDI monitoring with exception alerts — issues surfaced in real time, not on chargeback day
Common questions from footwear and apparel suppliers beginning their Zappos EDI compliance journey.
Zappos supports two primary supplier models: (1) Drop Ship — you ship directly to the end customer using a Zappos-branded packing slip, and (2) Wholesale — you ship in bulk to a Zappos fulfillment center where Zappos warehouses the inventory. Drop ship is by far the dominant model at Zappos and comes with strict same-day or next-day fulfillment SLA requirements. SBSA Technology handles both models and can run them simultaneously for the same supplier.
Zappos requires an EDI 855 Purchase Order Acknowledgment within 24 hours of PO receipt. Failure to acknowledge within this window directly impacts your Vendor Compliance Score (VCS). SBSA Technology auto-fires the 855 within minutes of receiving the 850 PO — so you never come close to the 24-hour limit.
The Vendor Compliance Score is Zappos' internal supplier reliability metric. It tracks on-time acknowledgment, ASN transmission accuracy and timeliness, invoice accuracy, and order fill rate. A declining VCS can affect your ability to remain an active Zappos supplier and your eligibility for preferred programs. Every late or missing EDI document — particularly the 855 and 856 — is recorded against your score. SBSA monitors your VCS metrics in real time and alerts you before Zappos does.
Yes. All drop ship orders require a Zappos-branded packing slip inserted into every shipment. Critically, your company's branding must not appear — Zappos owns the customer experience and the package must look like it came from Zappos, not from you. SBSA generates Zappos-branded packing slips automatically from your ASN data at the point of shipment, so you never have to produce them manually.
A missing or late ASN is one of the most damaging compliance failures in the Zappos program. For drop ship orders, it disrupts customer-facing tracking data. For wholesale shipments, it can result in receiving refusals and chargebacks. In both cases, the failure is logged against your VCS. SBSA transmits the 856 ASN automatically the moment your carrier scan occurs — preventing late ASN scenarios entirely.
Yes. Zappos operates within the Amazon family of companies, and many footwear and apparel suppliers also maintain an Amazon Vendor Central or Amazon Seller Central relationship. SBSA Technology manages multiple Amazon-family EDI connections simultaneously, sharing the same ERP mapping layer where possible to minimize setup effort and ongoing maintenance. We also support 6pm.com — Zappos' sister brand — as a parallel EDI trading partner.
As an Intuit Silver Partner for both QuickBooks Online and QuickBooks Enterprise, SBSA Technology offers native, deeply tested integration between Zappos EDI and your QuickBooks environment. Zappos 850 POs flow in as QuickBooks sales orders automatically. When you fulfill the order, the EDI 810 invoice is generated and transmitted to Zappos from your QuickBooks data — no re-keying, no manual invoice creation. Payment remittance (820) is reconciled against open QuickBooks invoices automatically. The entire order-to-cash cycle runs without manual intervention.
Absolutely. Many Zappos vendors come to SBSA with zero EDI experience. We guide you through every step: completing the Zappos vendor EDI setup form, configuring the connection, mapping your products and pricing, running test transactions with the Zappos EDI team, and going live. You don't need any prior EDI knowledge — our team handles the technical work and communicates directly with Zappos on your behalf.
Tell us whether you're drop shipping, sending wholesale, or both — and we'll build a complete integration plan tailored to your Zappos program.