Zoro.com is Grainger's online-only marketplace serving millions of small businesses across the US — over 10 million products and a growing drop-ship supplier network. SBSA Technology handles full Zoro EDI compliance for both drop-ship and wholesale suppliers, with QuickBooks integration and same-day ASN automation built in.
Select your supplier model to see EDI requirements
Zoro drop-ship POs include the end customer's name, address, and contact info — not a Zoro warehouse location.
Zoro requires PO acknowledgment within 24 hours. SBSA auto-fires the 855 within minutes of receipt.
All drop-ship orders require a Zoro-branded packing slip. Your supplier identity must not appear to the consumer.
The ASN must include the carrier tracking number and be transmitted the same day the order ships.
One electronic invoice per PO. Zoro reconciles against the PO and ASN — discrepancies trigger deductions.
Wholesale POs ship to a Zoro or Grainger distribution facility. The ship-to address specifies the destination DC.
Line-level acknowledgment of quantities and ship dates is required. Backorders must be confirmed, not silently cancelled.
All cases shipped to Zoro's DC must carry compliant GS1-128 labels matching the ASN data exactly.
The ASN must be in Zoro's system before your goods reach the DC. SBSA transmits on carrier pickup confirmation.
Wholesale invoices must match the PO and ASN. One invoice per order, no splitting or combining.
Even though Zoro is a Grainger subsidiary, they issue separate EDI POs with different ISA/GS IDs and PO series.
SBSA sets up both Grainger and Zoro simultaneously, sharing the same ERP/QuickBooks mapping layer to minimize overhead.
SBSA monitors your Grainger scorecard and your Zoro compliance independently — exceptions in one channel don't affect the other.
Remittance from both Grainger and Zoro flows into QuickBooks and reconciles automatically against open invoices.
Suppliers setting up both Grainger and Zoro at the same time typically receive reduced setup time and cost.
Zoro.com was launched by Grainger to serve the small and medium business market — a segment that prefers online self-service over Grainger's traditional sales-force model. With over 10 million products and a consumer-style shopping experience, Zoro has become a significant sales channel for industrial, MRO, safety, and hardware suppliers.
Zoro operates exclusively online, targeting small businesses that buy MRO, safety, tools, and industrial supplies at lower volumes than Grainger's core enterprise customers. Orders are predominantly e-commerce — high frequency, lower average order value.
The majority of Zoro's assortment is fulfilled via supplier drop-ship. Zoro captures the customer order, routes a PO to you via EDI, and you ship directly to the consumer under Zoro branding. This model allows Zoro to offer millions of SKUs without holding inventory.
Zoro operates as its own EDI trading partner — separate ISA/GS identifiers, separate PO number series, and independent compliance requirements. Suppliers selling to both must maintain two connections. SBSA handles both from a single platform.
Zoro supports AS2, SFTP, and VAN for EDI transmission. SBSA Technology manages complete setup, testing, and ongoing compliance monitoring — including simultaneous Grainger connectivity from a single platform.
Applicability Statement 2
The preferred protocol for drop-ship suppliers processing high order volumes. AS2 delivers real-time, encrypted, direct transmission with MDN receipt acknowledgments — critical for meeting Zoro's same-day ASN requirement on drop-ship orders.
Secure File Transfer Protocol
A secure, file-based method where EDI documents are deposited into and retrieved from dedicated server directories. Well-suited for wholesale suppliers with batch-oriented ERP or WMS systems.
Value-Added Network
A managed EDI mailbox network where documents are routed through a third-party intermediary. The most established EDI method — still widely used by suppliers with existing VAN subscriptions.
SBSA Technology supports core and supplemental Zoro EDI Integration EDI documents. Critical transactions are highlighted because they carry the highest compliance risk when transmitted incorrectly or late.
Zoro's order. Drop-ship 850s carry consumer address; wholesale 850s carry DC address. SBSA routes to QuickBooks/ERP automatically.
InboundMust be sent within 24 hours of PO receipt. SBSA auto-generates within minutes. Line-level status — accept, reject, or modify — is required.
OutboundDrop-ship: same-day transmission required; carrier tracking number mandatory. Wholesale: must arrive before physical shipment to DC.
OutboundOne invoice per PO. Must match PO and ASN exactly. SBSA auto-generates from QuickBooks invoice on ship confirmation.
OutboundConfirms syntactic validity of every received EDI document. SBSA monitors all 997 responses and surfaces rejections immediately.
OutboundZoro's payment notification. SBSA maps to QuickBooks automatically and applies payments to open invoices, including deduction line items.
InboundBuyer-initiated PO amendments (quantity, date, or item changes). SBSA routes to your ERP/QuickBooks and queues an acknowledgment.
InboundUsed in some Zoro drop-ship programs to request carrier routing from Zoro and receive routing instructions before shipment.
OutboundResponse to an EDI 860. Confirms you accept or reject the amended PO terms. Required when Zoro sends a change request.
InboundSBSA Technology provides pre-built ERP integrations that simplify EDI implementation, automate document exchange, and reduce onboarding time.
Bidirectional integration: 850 POs create sales orders in NetSuite automatically; ship confirmations and invoices flow back to Zoro as EDI 856 and 810.
Full SAP integration via IDocs or direct API. Maps Zoro's EDI segments to SAP order management, warehouse management, and FI invoice processing.
Native D365 integration for purchase order receipt, warehouse pick and ship confirmation, and automated invoice creation from confirmed shipments.
Integration with Oracle Fusion Order Management and Inventory. SBSA maps Zoro's 850s to Oracle sales orders and returns 856/810 from Oracle confirmations.
The most widely used cloud accounting platform for small and mid-size suppliers. SBSA's QuickBooks Online connector maps Zoro EDI documents to native QBO objects in real time — inbound POs, outbound invoices, and payment remittances all flow without manual entry.
Full-featured desktop ERP for mid-market suppliers with advanced inventory, manufacturing, or job costing needs. SBSA integrates Zoro EDI with QuickBooks Enterprise via direct file-based and API connections — supporting complex warehouse and fulfillment workflows.
For brands using Shopify as their OMS or third-party WMS platforms (ShipBob, 3PL Central, Logiwa, etc.), SBSA provides API-based integrations that route Zoro's orders into your fulfillment workflow.
If your ERP or WMS isn't listed, SBSA builds a custom integration. We've connected EDI to hundreds of systems — flat-file imports, AS/400 mainframes, proprietary ERPs, and everything in between.
Zoro's drop-ship model generates high order frequency — often dozens or hundreds of consumer orders per day. Manual handling is not sustainable. SBSA's automation layer processes every Zoro order from PO receipt to invoice transmission without human intervention.
PO Receipt & Order Creation
Auto-Acknowledgment (855)
Packing Slip Generation
Same-Day ASN on Label Print
Invoice Transmission (810)
Remittance & Exception Handling
Common questions from suppliers beginning their Zoro EDI compliance and drop ship integration journey.
Yes — despite being a Grainger subsidiary, Zoro.com operates as an entirely separate EDI trading partner. Zoro has its own ISA/GS sender and receiver IDs, its own purchase order number series, and its own compliance requirements. Suppliers who sell to both Grainger and Zoro must maintain two distinct EDI connections and two separate compliance profiles. SBSA handles this scenario regularly — we set up both channels simultaneously and share a single ERP or QuickBooks integration layer between them, which significantly reduces the total cost and effort compared to managing two independent integrations.
Zoro's primary supplier model is drop-ship (also called direct fulfillment). When a consumer places an order on Zoro.com for your product, Zoro transmits a purchase order to you via EDI 850. You pick, pack, and ship directly to the consumer — Zoro never touches the inventory. You must: (1) acknowledge the PO via EDI 855 within 24 hours, (2) ship under Zoro's branding with a Zoro-branded packing slip, (3) transmit an EDI 856 ASN the same day the order ships with the carrier tracking number included, and (4) invoice via EDI 810. SBSA automates all four steps so your team only needs to pick and pack.
Yes, without exception. For all Zoro drop-ship orders, the packing slip inside the box must be Zoro-branded. Your company name, logo, contact information, and any marketing materials must be absent from everything the consumer sees — including the packing slip, the box exterior, and any inserts. This is standard practice in drop-ship retail programs: the consumer's relationship is with Zoro, not with you. SBSA generates the Zoro-branded packing slip automatically from the EDI 850 purchase order data — your team never needs to manually create or print a separate document; it appears in your pick queue ready to print.
Yes — this is one of our most common scenarios, and it's one SBSA handles efficiently. Because Zoro and Grainger use the same underlying EDI transaction sets (850, 855, 856, 810) and both connect to Grainger's broader supplier ecosystem, SBSA can configure your QuickBooks or ERP mapping once and apply it to both trading partner connections simultaneously. The two channels maintain separate compliance monitoring, separate PO routing, and separate scorecards — but they share the same integration infrastructure. Suppliers setting up both at the same time typically complete onboarding faster and at lower cost than setting them up sequentially.
A late or missing ASN on a Zoro drop-ship order has two consequences. First, Zoro's automated customer notification system — which sends the consumer a "your order has shipped" email with tracking — doesn't fire until the 856 is received. Late notification creates a poor consumer experience that is tracked against your supplier scorecard. Second, Zoro considers a missing or late ASN a compliance failure, which can result in scorecard penalties and, if persistent, removal from the drop-ship program. SBSA resolves this completely by triggering the 856 ASN automatically the moment your carrier label is printed — which is, by definition, the same moment the order is ready to ship.
Yes — for higher-velocity SKUs, Zoro may invite suppliers into a wholesale stock replenishment program where product is shipped to a Zoro or Grainger distribution center in bulk. This path operates more like traditional retail EDI: purchase orders ship to a DC address, GS1-128 carton labels are required, and the ASN must arrive at Zoro's system before the physical goods reach the DC. Most suppliers begin with drop-ship and are invited into the wholesale program as their Zoro sales volume grows. SBSA supports both models from a single integration and can activate the wholesale path without rebuilding your drop-ship setup.
Tell us whether you're starting with drop-ship, wholesale, or both — and whether you also supply Grainger — and we'll build a complete EDI and QuickBooks integration plan for your business.
