Amazon is the world's largest e-commerce marketplace — 300+ million active customers, 200+ fulfillment centers, and the most demanding EDI compliance requirements in retail. SBSA Technology handles full EDI compliance for 1P Vendor Central suppliers and 3P Seller Central merchants: 850, 855, 856, 810, 753, and 754 via AS2 and SFTP, fully managed.
Select your program to see EDI requirements
Amazon issues POs via Vendor Central EDI. POs specify FC destination, quantities, and required delivery windows.
Amazon requires PO acknowledgment within 24 hours. Missing this deadline triggers chargebacks and impacts your Vendor Performance score.
For collect shipments, you must submit an EDI 753 routing request. Amazon responds with the 754 carrier assignment before you can ship.
The ASN must arrive before the physical freight. Missing or late ASNs trigger shortage chargebacks. GS1-128 labels must match ASN data exactly.
Submit the 810 commercial invoice after shipping. Amazon will match against the 856 ASN. One invoice per PO is standard.
SBSA connects your Seller Central account and pulls new marketplace orders automatically into your ERP or WMS.
Amazon's marketplace SLA requires orders to be acknowledged and shipping confirmed within your stated handling time.
SBSA pushes inventory updates to Seller Central automatically to prevent overselling and maintain your account health.
Carrier tracking information is automatically transmitted to Seller Central at the time of shipping from your warehouse.
Amazon return requests and refund data are pushed back to your ERP for accounting reconciliation and inventory adjustment.
SBSA connects your Seller Central account and pulls new marketplace orders automatically into your ERP or WMS.
Amazon's marketplace SLA requires orders to be acknowledged and shipping confirmed within your stated handling time.
SBSA pushes inventory updates to Seller Central automatically to prevent overselling and maintain your account health.
Carrier tracking information is automatically transmitted to Seller Central at the time of shipping from your warehouse.
Amazon return requests and refund data are pushed back to your ERP for accounting reconciliation and inventory adjustment.
Whether you're a first-party vendor receiving wholesale POs or a third-party seller managing marketplace orders, SBSA builds the integration that fits your Amazon program model — including suppliers operating in both channels simultaneously.
Amazon issues EDI 850 Purchase Orders and you supply product at wholesale prices. Amazon owns the listing, sets the retail price, and handles customer service. Your obligation is EDI compliance: 855 acknowledgment, 856 ASN, 810 invoice, and 753/754 routing — all within tight deadlines.
You sell directly to Amazon customers under your own brand or resell products, paying Amazon a commission. EDI integration connects your backend systems to Seller Central for automated order processing, real-time inventory synchronization, and fulfillment confirmation — eliminating the manual seller dashboard workflows.
Many Amazon suppliers operate in both Vendor Central and Seller Central at the same time — selling core SKUs wholesale to Amazon (1P) while managing seasonal or specialty items on the marketplace (3P). SBSA supports both channels from a single ERP integration, with separate compliance monitoring for each Amazon trading relationship.
Amazon supports AS2 for direct EDI connectivity and SFTP for file-based document exchange through Vendor Central. SBSA Technology handles complete setup, Amazon implementation guide mapping, testing, and ongoing compliance monitoring for both protocols.
Applicability Statement 2
AS2 is Amazon's preferred EDI protocol — direct, encrypted, and real-time. Each transmission is signed and encrypted using SSL certificates, and Amazon requires a specific AS2 identifier configuration for Vendor Central. SBSA manages your AS2 certificate exchange with Amazon's EDI team.
Secure File Transfer Protocol
SFTP is supported by Amazon as an alternative to AS2, typically for batch-oriented workflows or legacy ERP environments. Files are deposited into Amazon's SFTP server on a scheduled basis. SBSA manages SFTP credential setup, folder structure, and polling frequency.
Amazon SP-API / MWS Integration
For 3P Seller Central merchants, SBSA integrates via Amazon's Selling Partner API (SP-API) — connecting your ERP or WMS directly to Seller Central for order management, inventory updates, and fulfillment confirmations without manual portal interaction.
SBSA Technology supports core and supplemental Amazon EDI Integration EDI documents. Critical transactions are highlighted because they carry the highest compliance risk when transmitted incorrectly or late.
Amazon issues POs via Vendor Central. Specifies FC destination, items, quantities, and required delivery window.
InboundRequired acknowledgment for every 850. Late or missing 855 triggers an automatic PO acknowledgment chargeback.
Outbound Within 24 hoursMost critical transaction. Must include SSCC data matching GS1-128 labels. Late or inaccurate ASNs trigger shortage chargebacks.
Outbound Before freight arrives at FCSubmit after 856 confirmation. Amazon matches against ASN. One invoice per PO. Discrepancies delay payment.
Outbound After shipmentConfirms receipt of each EDI interchange. SBSA handles 997 tracking automatically for all inbound and outbound transactions.
OutboundRequired for Amazon-managed (collect) freight programs. Must be submitted before carrier pickup can be arranged.
Outbound Before scheduling pickupAmazon's carrier assignment response to your 753. Provides carrier SCAC, PRO number, and pickup window.
InboundAmazon's EDI error notification. SBSA monitors 824s in real time and resolves mapping issues before they result in chargebacks.
InboundSBSA Technology provides pre-built ERP integrations that simplify EDI implementation, automate document exchange, and reduce onboarding time.
Full Amazon EDI integration with Oracle NetSuite — POs are converted to Sales Orders, fulfillments trigger ASNs, and invoices are auto-created from EDI data with custom field mapping.
SBSA integrates Amazon EDI with SAP ECC and SAP S/4HANA — supporting IDoc-based or API-based order flows with full transaction mapping across all required Amazon EDI document types.
SBSA supports Amazon EDI integration with Dynamics 365 Business Central, Dynamics 365 Finance & Operations, and legacy Dynamics NAV environments.
Integration with Oracle Fusion Order Management and Inventory. SBSA maps Amazon's 850s to Oracle sales orders and returns 856/810 from Oracle confirmations.
SBSA integrates Amazon EDI directly with QuickBooks Online — converting Amazon POs to Sales Orders, auto-generating invoices from ASN data, and reconciling payments in your QBO account without manual data entry.
For higher-volume Amazon vendors using QuickBooks Desktop Enterprise, SBSA provides a direct integration that handles order volume, warehouse workflows, and advanced inventory management alongside full EDI compliance.
For brands using Shopify as their OMS or third-party WMS platforms (ShipBob, 3PL Central, Logiwa, etc.), SBSA provides API-based integrations that route Amazon's orders into your fulfillment workflow.
If your ERP or WMS isn't listed, SBSA builds a custom integration. We've connected EDI to hundreds of systems — flat-file imports, AS/400 mainframes, proprietary ERPs, and everything in between.
Amazon's Vendor Compliance program issues chargebacks automatically — they are not debated after the fact. SBSA Technology automates every compliance touchpoint so your Amazon relationship stays profitable, penalty-free, and scaled for growth.
24/7 PO Monitoring & Acknowledgment
ASN Generation from Shipping Data
GS1-128 Label Generation
753/754 Routing Workflow
Invoice Automation & ERP Sync
Chargeback Monitoring & Alerts
Common questions from vendors and sellers beginning their Amazon EDI compliance journey with SBSA Technology.
Amazon 1P (Vendor Central) suppliers sell directly to Amazon as a wholesale buyer — Amazon issues EDI 850 Purchase Orders and you invoice via EDI 810. Amazon 3P (Seller Central) merchants sell on the Amazon marketplace; EDI integration connects your systems to Seller Central APIs for order management, inventory sync, and fulfillment confirmations. SBSA supports both models simultaneously from a single integration layer, with separate compliance monitoring for each channel.
Amazon requires Purchase Order Acknowledgments (EDI 855) within 24 hours of PO creation. This clock starts from when Amazon generates the PO — not when you open Vendor Central or check your inbox. Missing this window triggers an automatic PO acknowledgment chargeback that is deducted from your next remittance with no appeal process. SBSA auto-generates and transmits 855s immediately upon PO receipt, 24 hours a day, 7 days a week, to eliminate this risk entirely.
Amazon cross-checks every ASN against physical receiving using barcode scans. Discrepancies in quantities, carton counts, or GS1-128 label data — even small ones — trigger Shortage Chargebacks, where Amazon deducts the disputed amount directly from your remittance. Amazon does not investigate these automatically; you must dispute them through Vendor Central. SBSA's ASN automation generates compliant 856s from your actual shipping data and produces GS1-128 labels from the same data source, guaranteeing a 100% match between what you ship, what your labels say, and what your ASN reports.
The 753/754 routing cycle applies when Amazon controls the carrier on a collect freight basis. Before you can schedule a pickup, you must submit an EDI 753 Routing Request to Amazon. Amazon responds with an EDI 754 Routing Instructions document containing the carrier SCAC code, PRO number, and pickup window. Shipping without a valid 754, or using a different carrier than assigned, results in routing chargebacks. SBSA automates the 753 submission and monitors for the 754 response, updating your logistics team with carrier details as soon as Amazon confirms.
Yes — SBSA integrates Amazon EDI with both QuickBooks Online and QuickBooks Desktop Enterprise. For QuickBooks Online, Amazon POs are automatically converted to Sales Orders in QBO, shipment confirmations trigger invoice creation, and payments reconcile against QBO records. For QuickBooks Enterprise, SBSA supports advanced inventory management, multi-warehouse workflows, and batch processing for high-volume vendors. In both cases, Amazon chargebacks are logged as credit memos automatically, giving your accounting team full visibility without manual entry.
The five major Amazon vendor chargeback categories are: (1) PO Acknowledgment — 855 late or missing; (2) ASN — 856 late, missing, or inaccurate data; (3) Routing — 753/754 non-compliance or wrong carrier; (4) Labeling — GS1-128 labels missing, unreadable, or mismatched to ASN; and (5) Overage/Shortage — ASN-to-receiving quantity discrepancy. SBSA's automated EDI workflow addresses all five categories systematically. Our clients typically see chargeback deductions reduced to near zero within the first 90 days of going live.
Yes. Amazon Direct Fulfillment is a separate EDI program where Amazon sends consumer-level POs directly to your facility for drop shipping to the end customer. The 850 PO includes the customer's delivery address, and all shipments must use Amazon's branded packing slip — your company name must not appear on the package. The volume of Direct Fulfillment orders is typically much higher than standard Vendor Central, making automation essential. SBSA supports Amazon Direct Fulfillment alongside Vendor Central FC shipments from the same integration, with shared ERP mapping and separate compliance monitoring.
Amazon EDI onboarding typically takes 4–8 weeks depending on the complexity of your ERP environment, your Amazon program type (1P, 3P, or both), and how quickly Amazon's Vendor Central EDI team responds during the testing phase. SBSA manages all communication with Amazon's EDI technical team on your behalf, submitting test transactions, resolving validation errors, and coordinating the go-live approval. The process is fully managed — you don't need internal EDI expertise or IT resources to onboard.
Tell us your Amazon program — Vendor Central, Seller Central, or Direct Fulfillment — and we'll build a complete EDI integration plan tailored to your supply chain.
