Orders pile up across disconnected channels
EDI, marketplace portals, email POs, and your ERP all need separate handling, and someone has to reconcile all of it by hand.
Order control
SBSA processes sales orders from retailers, marketplaces, and distributors, validates them against partner rules, and prepares every shipping document your warehouse needs — without manual re-entry.
The problem
Retail order operations break down when every channel, document, and exception has to be handled separately.
EDI, marketplace portals, email POs, and your ERP all need separate handling, and someone has to reconcile all of it by hand.
Missing labels, wrong document formats, or late ASNs each carry a retailer penalty, often $100–$500 per incident.
Without one screen showing every order's stage, exceptions get missed until a retailer flags them.
Platform
A workspace layer for orders, labels, documents, ERP sync, access, and secure transmission.
Sales orders are captured and routed without manual entry, regardless of channel.
Generate carrier labels, packing slips, and BOL for multiple orders in one pass.
Purchase orders generate automatically from sales orders when items ship direct from vendors.
Works natively with QuickBooks, NetSuite, Microsoft Dynamics, Sage, and more — orders and invoices sync both directions.
Give each team member exactly the visibility and permissions their role needs.
AS2 and SFTP transmission with audit-ready retention keep every transaction traceable.
Sales / Fulfillment
Types of Partners: Retailers, suppliers, distributors, grocers, ERP accounting systems and logistic companies.
Automation
Our technology offers automation in sales order processing issued by your customers, marketplaces, retailers, distributors, and ecommerce platforms. The process is smoothly synchronized with a variety of accounting systems (ERP), and logistic partners.
Innovation
Process multiple orders simultaneously, sort orders based on predefined preferences and generate bulk shipping labels with a click in a ready to print format. Easily manageable LTL shipments are fully integrated with a large network of logistic carriers.
Seamless
The system gathers sales orders under one convenient screen. It automatically sends order acknowledgements, tracking information, ASN, invoicing and all necessary documents to your partners. Behind the scenes, accounting records are created simultaneously.
Tailored
We recognize that every business is strongly individual. It is our priority to meet your particular operational needs.
Automation
EDI 850, API, portal file, or marketplace order lands in SBSA automatically — no manual download or copy-paste.
Partner-specific requirements are checked before anything moves to the warehouse, so exceptions surface early instead of after a shipment goes out.
Packing slips, UCC-128 / GS1 labels, BOL, and carrier labels are prepared in one batch, ready to print.
Tracking, ASN (EDI 856), and invoice (EDI 810) are sent back to the retailer automatically the moment the order ships.
Operational impact
A cleaner operating layer helps teams move orders, labels, tracking, and invoice workflows with fewer manual handoffs.
Reduce repetitive order processing work and keep fulfillment teams focused on execution.
Move documents, labels, tracking, and retailer updates through a more structured workflow.
Cut manual corrections, duplicate entry, and avoidable fulfillment friction across the operation.
*Average improvements reported by SBSA clients after 6 months of implementation.
FAQ
Everything you need to know before getting started with Native ERP & WMS Operations.
Tell us about your current setup and we'll show you exactly how SBSA fits in.