ShipBob runs one of the largest ecommerce fulfillment networks — 60+ fulfillment centers across the US, Canada, the UK, the EU and Australia. SBSA Technology connects your retail trading partners' EDI directly to your ShipBob account, so DTC, B2B retail distribution and retail dropship orders all flow from one inventory pool without manual re-keying.
Select an order type to see how the integration works
SBSA receives the purchase order over AS2, SFTP or VAN and validates it against the retailer's implementation guide
Line-level accept, change or backorder status is sent within the retailer's acknowledgment window.
Retailer item numbers and UPCs are mapped to your ShipBob products; ship-to DC or store and ship window carry over.
Carrier, PRO/BOL, carton contents and SSCC-18 values come from ShipBob's shipment confirmation.
Invoice is generated from shipped quantities — never ordered quantities — to prevent short-ship deductions.
The dropship PO includes the shopper's name and address — SBSA creates a ShipBob order to that address.
The retailer's packing slip is generated and attached so the shopper sees the retailer, not your store.
Requested carrier and ship method from the 850 are passed to ShipBob, including third-party billing where required.
ShipBob tracking numbers are captured by webhook and sent back to the retailer as soon as the label is created.
Available quantities from ShipBob feed the retailer's site so you don't oversell your shared stock.
Shopify, BigCommerce, WooCommerce and marketplace orders keep flowing through ShipBob's native integrations.
Retail POs and DTC orders draw from the same ShipBob inventory — no separate warehouse for wholesale.
SBSA can push EDI orders, shipments and invoices into your ERP alongside ShipBob.
Warehouse receiving orders (WROs) can be created from supplier POs or 856s you receive.
Each new trading partner plugs into the same ShipBob connection — only the retailer map changes.
ShipBob is a technology-led third-party logistics (3PL) provider for ecommerce brands. Merchants send inventory to ShipBob's fulfillment centers, and ShipBob stores, picks, packs and ships each order. When those brands start selling to retailers, EDI becomes the bridge between the retailer's systems and ShipBob's warehouse — and that's where SBSA comes in.
ShipBob handles both direct-to-consumer parcels and B2B wholesale orders from the same inventory. SBSA's integration lets retail purchase orders become ShipBob orders automatically, so your team stops re-typing POs into the dashboard.
ShipBob's network spans the US, Canada, the UK, the EU and Australia. Your retailer orders can ship from whichever ShipBob location holds the stock — SBSA keeps the ship-from address and ASN data correct for each one.
ShipBob exposes a versioned REST API for orders, products, inventory, returns and receiving, plus webhooks for shipment events. SBSA builds on that API so EDI documents and ShipBob data stay synchronized in near real time.
SBSA connects to ShipBob through its developer API, and to each of your retailers through whichever EDI protocol they require. You get one point of contact for the whole chain.
Warehouse Connection
SBSA connects to your ShipBob account through ShipBob's REST API and webhooks — creating orders, reading inventory, and receiving shipment and tracking events in near real time.
Direct Retailer Connections
Encrypted point-to-point connections for retailers that require direct EDI. Ideal for higher-volume trading partners where delivery receipts and low per-document cost matter.
Managed Network
Value-Added Network connectivity for retailers that trade through a VAN. SBSA provides your EDI ID and acts as your complete EDI department across every trading partner.
SBSA Technology supports core and supplemental ShipBob Integration EDI documents. Critical transactions are highlighted because they carry the highest compliance risk when transmitted incorrectly or late.
The retailer's order. Ship-to (DC, store or end customer), items, quantities, ship window and pricing are validated and translated.
Inbound Creates ShipBob B2B or dropship orderConfirms acceptance, quantity changes, backorders and revised ship dates at the line level, within the retailer's deadline.
Outbound Based on ShipBob available inventoryShipment, order, carton and item hierarchy with carrier, tracking or PRO, and SSCC labels — sent before arrival.
Outbound Built from ShipBob shipment webhookBilled against shipped quantities with the retailer's terms, allowances and charges applied.
Outbound Generated from shipped quantitiesConfirms each document was received and is syntactically valid. SBSA reconciles every 997 and alerts on rejections.
OutboundRemittance advice reconciled against open 810 invoices, with deductions surfaced for review.
InboundRetailer-initiated changes to quantities, dates or ship-to. Applied to the ShipBob order if it hasn't shipped, or flagged for review.
InboundAvailable-to-sell quantities for dropship and replenishment programs, sent on the retailer's schedule.
Outbound From ShipBob sellable quantityOrder status updates some dropship retailers require between acknowledgment and shipment.
OutboundRetail orders shouldn't live only in ShipBob. SBSA keeps your ERP or accounting system in step with every EDI document — sales orders, shipments, invoices and payments — so finance and operations work from the same numbers.
SBSA connects your ShipBob EDI flow directly to QuickBooks Online via Intuit's API — retailer POs become QBO sales orders, ShipBob shipments trigger invoices automatically, and retailer remittances are matched to open invoices without manual data entry.
SBSA integrates your ShipBob retail orders with QuickBooks Enterprise using QBXML or IIF file-based integration — fully automated PO-to-invoice workflows driven by ShipBob shipment data, without disrupting your existing QBE setup or custom fields.
Native NetSuite integration using SuiteTalk REST APIs — retailer POs become NetSuite Sales Orders in real time, ShipBob fulfillments post back as item fulfillments, and all EDI compliance automation runs in the background without custom SuiteScripts.
If your ERP or WMS isn't listed, SBSA builds a custom integration alongside your ShipBob connection. We've connected EDI to hundreds of systems — flat-file imports, AS/400 mainframes, proprietary ERPs, and everything in between.
Every manual step between a retailer and your 3PL is a chance for a chargeback. SBSA automates the full order-to-cash cycle so your ShipBob retail program stays profitable.
Retailer 850s converted to ShipBob orders automatically — no manual entry in the ShipBob dashboard
855 acknowledgments generated from ShipBob available inventory, inside each retailer's deadline
SKU, UPC and retailer item number cross-reference validated before an order reaches the warehouse
Ship windows, cancel dates and requested carriers carried into every ShipBob order
856 ASN built from ShipBob shipment events and transmitted the moment a shipment is confirmed
GS1-128 / SSCC-18 carton labels and retailer packing slips generated from ASN data
Dropship tracking numbers returned to the retailer as soon as ShipBob creates the label
810 invoices generated from shipped quantities — one clean invoice per shipment or PO, per retailer rules
846 inventory feeds based on sellable ShipBob stock, with optional safety buffers
24/7 monitoring of 997s, API errors and late documents with alerts before they become chargebacks
Common questions from brands connecting their ShipBob fulfillment to retail EDI trading partners.
SBSA receives your retailers' EDI documents over AS2, SFTP or VAN, translates them, and creates the matching orders in ShipBob through the ShipBob developer API. When ShipBob ships, SBSA picks up the shipment and tracking data through webhooks and generates the 856 ASN and 810 invoice back to the retailer.
Three: direct-to-consumer ecommerce orders, B2B retail distribution (cartons or pallets to a retailer DC or store), and retail dropship, where a retailer's customer order is fulfilled from your ShipBob inventory under the retailer's packing slip.
Yes. ShipBob manages DTC and B2B inventory together. SBSA maps each retailer's item numbers and UPCs to your ShipBob products so retail POs draw from the same inventory, and can send 846 inventory feeds to retailers based on ShipBob's available quantities.
SBSA generates the ASN from ShipBob's shipment confirmation — carrier, tracking or PRO number, carton contents and SSCC labels — and transmits it as soon as the shipment is confirmed, before the goods reach the retailer.
No. Your existing Shopify, BigCommerce, WooCommerce or marketplace connection to ShipBob stays as it is. SBSA adds the EDI channel alongside it so retail orders flow into the same ShipBob account.
SBSA connects to ShipBob through its REST API and webhooks, and connects to your retail trading partners through AS2, SFTP or a VAN — whichever each retailer requires.
Tell us which retailers you sell to and how you fulfill — B2B, dropship or both — and we'll build a complete ShipBob EDI integration plan.
