Macy's is America's largest department store retailer — over 500 locations, a dominant e-commerce platform, and strict EDI compliance standards that protect their supply chain. SBSA Technology delivers full EDI compliance for all Macy's fulfillment paths: Distribution Center, store replenishment, and consumer drop ship.
Select your supply model to see EDI requirements
Macy's sends POs via your agreed connection method. POs must be acknowledged within 24 hours.
Late or missing 855s trigger chargebacks. Must confirm item availability, quantity, and ship date at line level.
All cartons must carry compliant GS1-128 labels. Label data must match the ASN exactly or a chargeback is issued.
ASN must be sent as freight leaves your dock. A shipment arriving without a valid ASN is refused at the DC.
Submit one 810 invoice per purchase order. Invoices must match the ASN shipped quantity exactly.
Ship-to on the 850 is a store location code. Delivery windows are tight — late deliveries incur vendor chargebacks.
All ASN, acknowledgment timing, and invoice requirements are identical to DC shipments.
Each store delivery must include a Macy's-formatted packing slip generated from the ASN data.
Depending on your category, Macy's may require pre-ticketed merchandise with Macy's price tickets attached before shipment.
Our system tracks on-time delivery performance against Macy's OTIF window and alerts you before a chargeback triggers.
For drop ship, Macy's 850 includes the end customer's name and address — not a Macy's location.
All drop ship parcels must be shipped in Macy's packaging or with a Macy's branded packing slip. Your company name must not appear.
Consumer tracking number is mandatory in the ASN for all carrier types. Macy's uses this to update the customer.
Drop ship orders have short fulfillment windows. Delays directly impact Macy's customer experience and trigger performance penalties.
Consumer order volumes require real-time automation. SBSA connects Macy's drop ship POs directly to your WMS or ERP.
Macy's works with a wide range of supplier profiles. The right EDI setup depends on your category, fulfillment model, and whether you ship to Macy's directly or to the end consumer. SBSA Technology supports all supplier types.
Fashion suppliers sending seasonal buys and replenishment orders to Macy's DCs or individual stores. EDI 850 volumes fluctuate significantly around major selling events and require high-volume ASN and labeling automation.
Suppliers of furniture, bedding, kitchen, bath, and décor typically shipping to Macy's distribution centers on a wholesale basis. Orders are often high-value and bulky, requiring precise ASN carton-level detail and carrier compliance.
Suppliers shipping directly to Macy's online customers under Macy's brand. Drop ship requires real-time order processing automation — orders must be confirmed, picked, packed, and shipped within tight consumer-facing SLAs with tracking in the ASN.
Macy's supports three EDI connectivity protocols. SBSA Technology manages setup, testing, and ongoing operations for all three — you choose the method that fits your infrastructure.
Applicability Statement 2
AS2 is the preferred direct connection method for high-volume Macy's suppliers. It delivers EDI documents over HTTPS with digital signatures and encryption, providing real-time receipts (MDNs) for every transmission.
Secure File Transfer Protocol
SFTP offers a straightforward file-based approach for suppliers who prefer scheduled batch transmission. SBSA handles polling, file naming conventions, and retry logic on your behalf.
Value-Added Network
A VAN acts as a neutral intermediary between your system and Macy's, handling routing, translation, and delivery. SBSA connects to all major VANs and manages your VAN relationship on your behalf.
SBSA Technology supports core and supplemental Macys EDI Integration EDI documents. Critical transactions are highlighted because they carry the highest compliance risk when transmitted incorrectly or late.
Macy's issues all purchase orders electronically via EDI 850. Contains item detail, quantities, pricing, and ship-to destination for DC, store, or drop ship orders.
InboundMust be returned to Macy's within 24 hours of PO receipt. Confirms accepted lines, quantities, and ship dates. Critical to chargeback avoidance.
Outbound 24-hour window — automated by SBSAMust be transmitted when freight leaves your facility. Contains carton detail, GS1-128 label data, carrier, tracking, and line-item contents. Late ASN = chargeback or refused shipment.
Outbound Must send before goods arrive at DCSubmit one 810 invoice per purchase order. Invoice quantities must match ASN-shipped quantities exactly. Macy's performs automated invoice matching — discrepancies trigger payment deductions.
OutboundMacy's expects a 997 functional acknowledgment for all inbound EDI transmissions. SBSA returns 997s automatically within seconds of every document received.
OutboundMacy's may issue an 860 to modify an existing purchase order — updating quantities, dates, or item details. SBSA automatically routes changes back to your ERP for reprocessing.
InboundFor drop ship and marketplace suppliers, Macy's may request inventory feeds via 846 to display availability on macys.com. SBSA can automate scheduled inventory updates from your system.
OutboundUsed by Macy's to communicate processing errors or rejections at the application level. SBSA monitors 824s and alerts your team to any data issues requiring correction.
InboundSBSA Technology integrates Macy's EDI directly into your ERP or accounting platform — no manual re-keying, no spreadsheet workarounds. We support every major platform, including certified partnerships with Intuit QuickBooks.
SBSA's certified QuickBooks Online integration pushes Macy's purchase orders directly into QBO as sales orders, auto-generates invoices from ASN data, and keeps your books in sync without double entry.
For higher-volume Macy's suppliers running QuickBooks Enterprise, SBSA delivers a deeper integration with advanced inventory, multi-location warehouse support, and custom field mapping for Macy's compliance data.
Native NetSuite integration for Macy's suppliers on the Oracle platform. SBSA maps all Macy's EDI transactions into NetSuite sales orders, fulfilments, and invoices using SuiteScript-based connectors.
Enterprise-grade EDI integration for Macy's suppliers running SAP. SBSA supports both SAP ECC and S/4HANA with IDocs or REST-based integration, compatible with all Macy's transaction sets.
Full Macy's EDI support for Microsoft Dynamics 365, Business Central, and legacy AX / Nav environments. SBSA maps Macy's POs to D365 sales orders and automates ASN generation from posted shipments.
Integration with Oracle Fusion Order Management and Inventory. SBSA maps Macy's 850s to Oracle sales orders and returns 856/810 from Oracle confirmations.
For brands using Shopify as their OMS or third-party WMS platforms (ShipBob, 3PL Central, Logiwa, etc.), SBSA provides API-based integrations that route Macy's orders into your fulfillment workflow.
If your ERP or WMS isn't listed, SBSA builds a custom integration. We've connected EDI to hundreds of systems — flat-file imports, AS/400 mainframes, proprietary ERPs, and everything in between.
Macy's chargeback program is designed to penalize manual processes. SBSA's automation layer eliminates the human error points that trigger the most expensive compliance failures.
855 PO Acknowledgment sent automatically within minutes of 850 receipt — no manual intervention required
856 ASN generated and transmitted the moment a shipment is posted in your ERP or WMS
GS1-128 carton label data extracted from ASN and validated against Macy's label spec before printing
810 invoice auto-created from ASN data — quantity-matched to prevent payment deductions
997 functional acknowledgments returned within seconds of every inbound transmission
860 PO change orders routed back to your ERP for automated re-processing
Drop ship order status and consumer tracking number updates submitted via 856 in real time
Daily compliance reporting against Macy's OTIF and acknowledgment KPIs
Common questions from retail suppliers beginning their Macy's EDI compliance journey.
Macy's suppliers can fulfill through three primary models: (1) wholesale shipment to a Macy's Distribution Center — the standard wholesale model where you ship cartons to a Macy's DC; (2) direct store delivery to an individual Macy's location, with the store address on the 850 PO; and (3) consumer drop ship, where the 850 contains an end customer's address and you ship directly to the buyer under Macy's brand. SBSA supports all three from a single integration.
A missing or late EDI 855 Purchase Order Acknowledgment is one of the most common Macy's chargeback triggers. Macy's requires the 855 within 24 hours of the PO creation date — not the date you received or opened it. SBSA sends the 855 automatically within minutes of receiving the 850, ensuring you never miss this window regardless of business hours or weekends.
Macy's enforces strict ASN timing requirements. If a shipment arrives at a Macy's distribution center before the 856 ASN has been received, Macy's may refuse the delivery entirely or issue a chargeback. The ASN must be transmitted as the shipment leaves your facility — not after it arrives. SBSA triggers the 856 the moment a shipment is posted in your ERP or WMS, making late ASNs effectively impossible in a properly configured integration.
Yes — all cartons shipped to Macy's DCs and stores must carry compliant GS1-128 (UCC-128) carton labels. The label data must match the ASN exactly in terms of carton contents, quantities, and PO reference. For drop ship orders, label requirements differ — parcels must carry carrier labels with consumer address and tracking. SBSA generates and validates all label data as part of the EDI integration, and can connect directly to your label printing system.
Yes. Bloomingdale's operates under Macy's Inc. but functions as a completely separate EDI trading partner with its own supplier IDs, compliance program, and transaction requirements. SBSA supports both Macy's and Bloomingdale's simultaneously — we can configure and manage both EDI connections in parallel, sharing the same ERP mapping layer to minimize setup time and ongoing maintenance. Both are monitored through SBSA's unified compliance dashboard.
When a customer places an order on macys.com for a drop ship item, Macy's generates an EDI 850 containing the consumer's shipping address. SBSA receives this PO in real time and routes it to your fulfillment system. You pick, pack, and ship the order in Macy's-branded packaging. SBSA then generates and sends the 856 ASN including the consumer tracking number back to Macy's, enabling them to update the customer's order status. The entire flow is automated — no manual steps required.
Yes. If you are already connected to a VAN (such as SPS Commerce, TrueCommerce, or DiCentral), SBSA can work with your existing VAN relationship to route Macy's transactions. Alternatively, SBSA can set up a new AS2 or SFTP direct connection to Macy's, which eliminates per-transaction VAN fees for high-volume suppliers. We'll recommend the most cost-effective approach based on your order volumes during the discovery phase.
Tell us your fulfillment model — DC wholesale, store replenishment, or drop ship — and we'll build a complete integration plan tailored to your setup.
