HSN EDI Integration for Retail Suppliers

HSN (Home Shopping Network) is one of America's largest televised and digital retail platforms — reaching millions of consumers daily. SBSA Technology delivers full EDI compliance for HSN suppliers across both fulfillment models: vendor-stocked warehouse and direct ship to customer.

Your HSN Fulfillment Model

Select your fulfillment type to see EDI requirements

1
Receive EDI 850 Purchase Order

HSN issues 850 POs for warehouse replenishment. PO contains item, quantity, price, and ship-to DC address.

2
Send EDI 855 acknowledgment within 24 hours

You must acknowledge the PO within 24 hours of receipt. Include any quantity or availability changes at line level.

3
Ship complete — confirm ship date at line level

HSN expects complete order fulfillment. Ship dates must be confirmed per SKU in the 855 acknowledgment.

4
Send EDI 856 ASN before shipment departs

The ASN must be transmitted as goods leave your facility. GS1-128 carton labels must match ASN data exactly.

5
Invoice via EDI 810 — one per PO

Send one 810 invoice per PO. Invoice amounts must match PO pricing. Credit memos handled separately.

1
850 includes end consumer shipping address

Drop-ship 850s contain the consumer's delivery details instead of a HSN warehouse address. Ship directly to the customer.

2
HSN-branded packing slip required

All drop-ship orders must include an HSN-branded packing slip. No supplier branding may be visible to the consumer.

3
Tracking number mandatory in the 856 ASN

Carrier tracking or PRO number must be included in the 856 ASN for every drop-ship order. HSN uses this for customer service.

4
One ASN per shipment per consumer

Do not consolidate drop-ship ASNs. Each shipment to each consumer address requires its own distinct 856 transmission.

5
SBSA bridges drop-ship volume to your ERP

Consumer-level order volume requires automation — SBSA routes HSN drop-ship POs directly into your fulfillment and accounting system.

1
Receive EDI 180 / Return Authorization

HSN issues return authorizations for customer-returned merchandise. SBSA captures and routes these into your ERP automatically.

2
Process credit memos via EDI 812

Credit/debit adjustments are exchanged using the EDI 812 transaction set. SBSA maps these to your accounting system in real time.

3
EDI 864 text messages for dispute communication

HSN uses EDI 864 text/message sets for compliance notifications and dispute communication. SBSA monitors and alerts you to any open items.

4
Chargeback dispute documentation

Chargebacks require prompt response. SBSA maintains transmission timestamps and ASN records to support your dispute cases.

Which HSN Supplier Are You?

HSN works with a diverse range of supplier categories, each with distinct order patterns and fulfillment needs. SBSA's EDI platform is configured to match your specific product and operational profile.

Beauty & Personal Care

One of HSN's highest-velocity categories. Beauty products frequently air during live broadcast events, generating burst PO activity that requires same-day EDI acknowledgment and rapid ASN generation.

High Velocity Live Airings FDA Regulated

Home & Kitchen

Cookware, bedding, appliances, and home décor. HSN's home category often uses vendor-stocked warehouse fulfillment with multi-unit carton shipments. GS1-128 label compliance and master carton quantity accuracy are essential.

Warehouse Ship Carton Labels Multi-Unit

Jewelry & Accessories

HSN is one of the largest jewelry retailers in the US. Fine and fashion jewelry suppliers face strict UPC compliance requirements, individual item serialization in some categories, and precise invoice-to-PO matching due to variable pricing.

UPC Required Variable Pricing Serialization

Fashion & Apparel

Apparel suppliers must handle size/color matrix ordering, size-level EDI quantities, and high return rates. SBSA maps attribute-level order data from HSN's 850 into your ERP's SKU and variant structure automatically.

Size/Color Matrix High Returns ERP Mapped

Electronics & Technology

Consumer electronics at HSN require strict serial number tracking, warranty registration workflows, and compliance with HSN's technology vendor requirements. Drop-ship is common for large-item electronics.

Serial Tracking Drop Ship Tech Compliance

Health & Wellness

Supplements, fitness equipment, and wellness products. Health category suppliers face additional compliance requirements around lot tracking, expiration date management, and FDA labeling rules within the EDI and fulfillment workflow.

Lot Tracking Expiry Dates FDA Labeling
24hr HSN's 855 acknowledgment window from PO receipt
100% ASN compliance rate required — zero late or missing ASNs
90M+ US households reached by HSN's broadcast network
2–4wk Typical SBSA onboarding timeline for HSN EDI go-live

How We Connect to HSN

HSN supports three standard EDI transmission methods. SBSA Technology configures, monitors, and maintains your connectivity on an ongoing basis — so you never need to manage EDI infrastructure yourself.

SFTP

Secure File Transfer Protocol

SFTP is a file-based EDI connection where transaction sets are deposited to and retrieved from a secure server. Reliable and widely supported, SFTP is a good fit for suppliers who prefer batch-oriented processing or already use file-based integration with their ERP.

  • Batch-friendly: Process multiple transactions in scheduled intervals
  • Widely compatible: Works with virtually all ERP and WMS platforms
  • SBSA managed: We configure server credentials and file paths
  • Monitoring: Automated alerts for failed transfers or missing files

VAN

Value-Added Network

A VAN (Value-Added Network) acts as a third-party EDI mailbox and routing service between you and HSN. VANs are useful when you already have a VAN relationship for other trading partners, allowing you to route HSN EDI through your existing network infrastructure.

  • Multi-partner: One VAN connection serves many trading partners
  • Existing network: Leverage your current VAN contract for HSN
  • SBSA managed: We configure VAN routing and qualifier IDs
  • Store-and-forward: Documents held until your system is ready

HSN EDI Integration EDI Transaction Set

SBSA Technology supports core and supplemental HSN EDI Integration EDI documents. Critical transactions are highlighted because they carry the highest compliance risk when transmitted incorrectly or late.

850

Purchase Order

Sent by HSN to initiate a buy. Contains item numbers, quantities, pricing, ship-to address (DC or consumer), and requested ship date.

Inbound
855

PO Acknowledgment

Your acceptance or modification of the HSN PO. Must be sent within 24 hours of PO receipt. Line-level ship dates required.

Outbound 24-hour SLA — never miss this window
856

Advance Ship Notice

Notifies HSN of shipment details before goods arrive. Must be sent as the shipment leaves your facility. Late or missing ASNs may result in chargebacks or refused delivery.

Outbound Must precede physical arrival of goods
810

Invoice

Your electronic invoice to HSN. One 810 per PO. Invoice amounts and item quantities must exactly match the 850 PO or 855 acknowledgment.

Outbound
997

Functional Acknowledgment

Confirms receipt and technical validity of every inbound EDI document. SBSA handles 997 generation and monitoring automatically on your behalf.

Outbound
846

Inventory Inquiry / Advice

Used to communicate available inventory levels to HSN. Required for some drop-ship programs and category-specific vendor agreements where real-time inventory visibility is mandated.

Outbound
864

Text Message

HSN uses EDI 864 for compliance notifications, chargeback notices, and dispute communication. SBSA monitors and routes 864s to your team with alerts.

Inbound
812

Credit / Debit Adjustment

Used for credit memos, allowances, and financial adjustments. SBSA maps 812 transactions directly to your accounting system for reconciliation.

Inbound

HSN EDI Integration with Leading ERP Systems

SBSA Technology provides pre-built ERP integrations that simplify EDI implementation, automate document exchange, and reduce onboarding time.

NetSuite

Bidirectional integration: 850 POs create sales orders in NetSuite automatically; ship confirmations and invoices flow back to HSN as EDI 856 and 810.

SAP (ECC / S/4HANA)

Full SAP integration via IDocs or direct API. Maps HSN's EDI segments to SAP order management, warehouse management, and FI invoice processing.

Microsoft Dynamics 365

Native D365 integration for purchase order receipt, warehouse pick and ship confirmation, and automated invoice creation from confirmed shipments.

Oracle ERP Cloud

Integration with Oracle Fusion Order Management and Inventory. SBSA maps HSN 850s to Oracle sales orders and returns 856/810 from Oracle confirmations.

QuickBooks Online – Intuit Silver Partner

SBSA Technology is an Intuit Silver Partner for QuickBooks Online. We provide a native, certified EDI integration that routes HSN purchase orders, invoices, and ASN data directly into your QBO company file — keeping your books accurate without manual entry.

QuickBooks Enterprise - Intuit Silver Partner

As an Intuit Silver Partner for QuickBooks Enterprise, SBSA delivers a robust EDI integration for suppliers running QB Enterprise for advanced inventory, manufacturing, or multi-location operations. HSN EDI transactions flow into Enterprise without disrupting your existing workflows.

Shopify / WMS Platforms

For brands using Shopify as their OMS or third-party WMS platforms (ShipBob, 3PL Central, Logiwa, etc.), SBSA provides API-based integrations that route HSN orders into your fulfillment workflow.

Custom & Legacy Systems

If your ERP or WMS isn't listed, SBSA builds a custom integration. We've connected EDI to hundreds of systems — flat-file imports, AS/400 mainframes, proprietary ERPs, and everything in between.

What SBSA Automates in Your HSN EDI Workflow

Manual EDI processing at HSN's order velocity is unsustainable. SBSA's platform automates every repetitive step in the HSN supplier workflow — from PO receipt to invoice posting — so your team focuses on products, not paperwork.

Automatic EDI 997 functional acknowledgment for every inbound HSN document — sent within seconds of receipt

EDI 855 PO acknowledgment pre-populated from 850 data and queued for your review or auto-sent based on your rules

ASN (856) generated automatically from your WMS or ERP shipment confirmation — transmitted as goods leave your facility

GS1-128 carton labels generated from ASN data and printed at pack time, fully synchronized with the EDI transmission

HSN-branded packing slips auto-generated for both warehouse and drop-ship fulfillment without manual intervention

EDI 810 invoices generated from shipped order data and transmitted to HSN on the same day as fulfillment

Inventory levels (EDI 846) updated and transmitted to HSN on a scheduled cadence if your program requires it

Credit memos and chargebacks (EDI 812, 864) flagged, routed to your team, and posted to your accounting system

HSN EDI FAQ

Common questions from suppliers beginning their HSN EDI compliance journey.

HSN requires four core EDI transaction sets: the EDI 850 (Purchase Order, sent by HSN to you), EDI 855 (Purchase Order Acknowledgment, sent by you within 24 hours), EDI 856 (Advance Ship Notice, sent before shipment departs), and EDI 810 (Invoice, sent after shipment). The EDI 997 Functional Acknowledgment is also required for every inbound document. Additional transaction sets such as the EDI 846 (Inventory Inquiry) and EDI 812 (Credit/Debit Adjustment) may be required depending on your program type and product category.

HSN requires the EDI 855 Purchase Order Acknowledgment to be transmitted within 24 hours of receiving the EDI 850 PO. Missing this window is a compliance violation that will negatively affect your vendor scorecard. SBSA can configure your system to auto-acknowledge POs within this window using rules you define — for example, auto-accepting all POs for in-stock items while flagging out-of-stock situations for manual review before acknowledgment.

HSN expects the EDI 856 ASN to arrive before or simultaneously with the physical shipment. Shipments received at an HSN distribution center without a prior ASN may be refused or subject to chargeback fees. This is one of the most costly compliance failures in the HSN supplier relationship. SBSA automates ASN transmission at the precise moment your fulfillment system confirms shipment departure — ensuring the ASN always precedes the freight.

Yes. SBSA Technology is an Intuit Silver Partner for both QuickBooks Online and QuickBooks Enterprise. We provide a certified, native EDI integration that routes HSN purchase orders, invoices, and financial adjustments directly into your QuickBooks company file. This eliminates manual data entry, reduces invoice errors, and ensures your accounts receivable reflects HSN transactions in real time. Both cloud (QBO) and desktop/hosted (Enterprise) versions are fully supported.

Yes. HSN and QVC are both owned by Qurate Retail Group but operate as completely separate EDI trading partners with distinct compliance requirements, ISA/GS identifiers, and EDI specification guidelines. SBSA supports both simultaneously within the same integration platform — sharing your ERP mapping layer to minimize setup effort — while maintaining completely separate compliance monitoring, ASN tracking, and scorecard management for each.

HSN requires GS1-128 (formerly UCC-128) barcoded shipping labels on all cartons shipped to HSN distribution centers. The label must contain specific data fields including the SSCC-18 serial shipping container code, PO number, item UPC, quantity, and ship-to location — and the label data must exactly match the corresponding EDI 856 ASN. Any discrepancy between the physical label and the EDI transmission can result in receiving exceptions. SBSA generates compliant GS1-128 labels automatically from your ASN data at the time of pack, ensuring perfect alignment between label and EDI.

Ready to Become HSN EDI Compliant?

Tell us your fulfillment model — vendor-stocked or drop ship — and we'll build a complete HSN EDI integration plan for you.